To SEO Or Not To SEO (The Headline), That Is The Question

OK, it’s not exactly Shakespeare.

But it does raise a question for communication professionals. Namely, should cleverness or search engine optimization be the guiding principle in writing a news release headline?

I pondered this question after reading the interview conducted by Brian Pittman from the Bulldog Reporter with Meredith Artley, executive editor of LATimes.com.

Specifically, Artley shared:

“We have a graining program to help copy editors write headlines optimized for search. That means headlines that might have used metaphors or clever word usage in the past won’t work anymore — at least not for the website, because people don’t search for turns of phrases. They search for nouns and descriptors. Sure, this may take some of the ‘art’ out of the writing, but an artful headline that nobody sees is useless if you can’t find it on Google.”

Now there’s a sobering comment.

No matter how much drama, humanity and humor you bring to a headline, it’s all for naught if the words don’t resonate with the Google algorithm.

It turns out that this topic has been bandied about for some time, with one of the better posts coming from CNET with the header, “Newspapers search for Web headline magic.”

CNET makes the point that a Wall Street Journal article with the witty headline “Green Beans Comes Marching Home” - about Green Beans Coffee opening its cafe in the U.S. after serving overseas military bases - doesn’t cut it with the SEO generation.

In other words, if you’re looking for information about the intersection of coffee with military bases or soldiers, the takeoff on “When Johnny Comes Marching Home” means zilch to search engines.

As the news release has evolved from a tool for journalists to a form of communication to the average Joe/Joanne, it’s clear that SEO should rule the day at least for the headline.

This is one of those instances when the power of entertaining must give way to vanilla information.



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The Old “Come Back From The Dead” Storyline

Certain storylines never go out of style.

People love to see bullies get punched in the nose (like when Michael J. Fox’s Marty McFly clocked Biff in “Back to the Future”).

Perseverance overcoming all obstacles is another can’t-miss theme.

But there’s no story quite like coming back from the dead to spike the ratings. Such was the case last week when Bloomberg inadvertently published its latest version of Steve Jobs’ obituary, available in its entirety at Gawker.com.

The search volume on Google Trends is just one indicator of substantial traction for the story.

As you would expect, the blogosphere had a field day with the gaffe. There were a few headlines that I thought were particularly good: “Bloomberg: Steve Jobs is dead! Wait, no he’s not” on Ars Technica and “Steve Jobs: Still Not Dead. Film at 11″ on The Unofficial Apple Weblog. 

Even the blog serving the society of professional obituary writers — I suppose if you’re not a “professional” obit writer, venture in at your own peril — got in on the fun with the double entendre: “Whoops a daisies!”

Humor is a great tool to snag the audience’s attention from the get go and a powerful element for storytelling in general.

The fact that humor is underutilized in business communications makes it all the more effective.



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Even A Niche Small-Biz Trade Can Go For A Chuckle

You don’t think B2B trade publications have a sense of humor?

Think again.

SmallBusinessComputing recently covered a new storage device from Fabrik with the following photo and caption: 

Pass the Wasabi: What looks like an elegant way to serve sushi is, in fact, Fabrik’s eco-friendly, bamboo-encased external drive.

The juxtaposition of the wasabi and a hard disk drive makes for a good caption.

I’ve always thought that if a line brings a smile to the reader’s face, you’re on the right track.

Reminds me of a caption that ran in Electronic News years ago on a new Hitachi optical disc: Holds ten gigabytes of storage or approximately nine jelly donuts. Sure enough, the photo depicted one of the Hitachi executives holding the disc as a serving platter showcasing the finest from the local Dunkin Donuts.



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About This Blog

Moby Dick Book CoverBusinesspeople tend to associate storytelling with fiction.

Yet, the same elements that make a book such as “Moby Dick” a compelling read - good versus evil, care for the characters, humor, etc. - have a place in the business world. Whether it’s a potential customer evaluating your product or a journalist probing your latest news, communicating information in a more entertaining fashion increases your likeability quotient.

And customers, journalists, job candidates and even gadflies gravitate toward companies they like.

Unfortunately, this concept around storytelling is counterintuitive to many business executives, particularly those coming from engineering orientations where science rules the day. I’m not suggesting you need to lose an appendage to a large mammal before anyone will notice you but the ability to build some drama in business communications is a means to capture attention.

That’s the idea behind this blog: To look at the art of storytelling through a business prism.

No doubt, most blog postings will draw from the media world - defining media as any from journalists to an individual with a virtual soapbox since the words are right there in the public domain to scrutinize. But this blog will strive to tackle the bigger challenge of communicating to the outside world in a more entertaining fashion.



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