The Quickest Way to a Dull Story: Jargon

The condemnation of jargon in news releases has gone on since the invention of the tool, with the latest salvo coming from Ben Worthen at The Journal.

This is a tough one.

You can articulate a rationale worthy of the Wiley College debate team, but a given company will still insist on inserting wonderful phrases like “the agile solutions-oriented enterprise” or “the cutting-edge SCSI appliance drive.”

On the other hand, there’s no excuse for allowing jargon to impede the storytelling process (unless your gift for narrative rivals Tom Clancy).

Jargon weighs down the telling of a story.

Jargon smothers the drama of story.

Jargon bores people.

BTW, it’s not just the tech industry that suffers the slings and arrows of jargon. Every industry ranging from transportation to medical to biotech creates its own esoteric language for those on the inside.

I suppose that last point gets to the issue.

When communicating to those on the outside, the jargon loses its meaning.

I think one of the best storytellers, whether in print or on video, is David Pogue from The New York Times.

In a Ragan interview earlier in the year, Pogue made the point that having to wade through a bunch of fluff turns him off quickly.

On the other end of the spectrum, he shared the following example of a pitch that kick-started the storytellling process and ended up as a column:

“One guy said, ‘David, my client sells a laptop that can be dropped from six feet, get dunked in water and survive in 300-degree heat. Let me know if you’re interested.’

“How can I not be interested?”

Good drama in a succinct and conversational 29 words.



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If A Picture Is Worth A Thousand Words, What’s The “Value” Of Video?

When YouTube debuted, I remember thinking what’s all the fuss?

You obviously don’t want me reading tarot cards at the local county fair.

Universal McCann’s study on social media on video traction shows that more than 80 percent of Internet users watch video online:

Universal McCann Study

With that said, I don’t know if anyone predicted that video would transcend the short-term gratification of youth and become a mainstay of business communications. Virtually every media product – from The New Yorker to The New York Times to EE Times – now showcases video.

The state of video creation today reminds me of the early days of desktop publishing when PostScript and the laser printer essentially put the tools of the designer, typographer and printing press at the disposal of the masses.

Not a pretty picture.

You see the same dynamic with business videos as everyone jumps on the bandwagon.

Like the early days of desktop publishing, most people don’t have basic video skills much less the ability to tell a story through video.

Back to EE Times (targets an engineering audience), take a quick look at a recent video in which the reporter Mark LaPedus interviews an executive from Global Unichip Corp.

I venture to say the only people who watched all 399 “scintillating” seconds were Global Unichip employees.

I know LaPedus, and he’s a damn good reporter. No doubt the powers that be at EE Times have charged their reporters with creating videos but have neglected that one small detail called training.

On the positive side, compelling videos in the business realm are finding their way to various media platforms. And thanks to increasing demand, there’s a huge opportunity for those who can package a compelling yarn on video.



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