Iron Reporter: Wall Street Journal Versus NY Times On A Russian Train

Siemens recently took its new high-speed train for a spin with reporters on board.
The story provides the perfect fodder to resurrect “Iron Reporter,” the forum in which we contrast how two reporters tell the same story.
Today’s challenge pits Andrew E. Kramer from The New York Times (“Siemens Fills Need for High-Speed Trains in Russia”) against Paul Glader from The Wall Street Journal (“High-Speed Rail Keeps Train Makers on Track”).
I’ll try to channel Alton Brown as we examine the all-important lead.
Kramer ties the story to intrigue and Russia’s quest for global relevance in the waning days of the Cold War:
In the last years of the cold war, the ultrasecret research institute that had designed the Soviet Union’s nuclear submarines received an unusual request: could it build a high-speed train?
The Soviet Union, despite its dependence on railroads, had fallen far behind Japan and Western Europe on high-speed transport. That the order came to the Rubin design bureau suggests that Moscow viewed catching up as a matter of national security.
The result of the little-known program was a slate-gray, round-nosed locomotive called the Sokol, Russian for falcon, that petered out soon after the Soviet Union did. The prototype achieved a top speed of only 143 miles an hour — hardly breaking a sweat by high-speed standards.
But the fall of the Falcon created an opening for Siemens.
Talk about doing your homework and connecting the dots.
On the other hand, Glader takes the approach of capturing an “all-aboard” moment:
As an engineer pulls the throttle, villagers track side gawk at the bullet-shaped train as it gathers speed. Soon, forests and wooden shacks are a blur as a dashboard display reads 250 kilometers an hour (155 miles per hour).
Good narrative for sure, but it pales against the depth of Karmer’s opener.
Further scrutinizing the Glader/Journal piece, we discover that the new Russian train from Siemens serves as a hook into the broader topic of the high-speed train business, with Hitachi and Bombardier as well as Siemens vying for the $182B pie.
This allows Glader to parachute into Spain, China, the UK and the U.S. (noting President Obama’s $13B in stimulus money earmarked for high-speed rail) to share market snapshots. As the GE watcher at the Journal, no surprise that Glader also devotes a graph to GE’s rail operation.
In short, Glader develops a follow-the-money story tying back to the $1B that Russian Railways will pony up for the Sapsan project.
He closes with ping-pong anecdotes, one for and one against fast trains:
“I’m sure they’ll push away aircraft,” says Alexander Dumnich, a captain of the famous Red Arrow train, which was introduced by Joseph Stalin in 1931 and pressed into military service during World War II.
Alexei Daibov, an auditor with PricewaterhouseCoopers in St. Petersburg, is more skeptical. “I travel by plane,” he says, expressing but he hopes a price war will lower the cost of plane tickets.
I would classify his narrative as perfunctory with the exception of calling out the train’s upscale interior design as “a change in Russia’s egalitarian rail tradition,” a clever tip to Dostoyevsky.

Back to Kramer and the NY Times -
Rather than address the world market for fast trains, he hypothesizes that Siemens’ end game is really the U.S., “the last laggard of the high-speed age.”
This opens the door to tidbits not in the public domain, such as Siemens repotting employees from its high-speed train division to Sacramento, and that the very same Sapsan connecting St. Peterburg and Moscow is in the running for the San Francisco to LA train trek.
And Kramer extracts a terrific quote colored against the backdrop of the ride:
The United States “is a developing country in terms of rail,” Ansgar Brockmeyer, head of public transit business for Siemens, said in an interview aboard the Russian test train, as wooden country homes and birch forests flickered by outside the window.
It also turns out that the Sapsan incorporates a technological breakthrough. The train has no locomotive; “instead, electric motors are attached to wheels all along the train cars, as on some subway trains.”
Why didn’t the Glader/Journal piece mention this little ditty? I don’t know. I suppose it wasn’t deemed important.
As the Kramer/NYT story finds its way back to Russia, we learn that geopolitical friction stretched the Siemens sales pitch over a decade, and it wasn’t until “a general thaw in relations between Germany and Russia” took place that the deal was inked.
The imagery of the actual train trip is woven throughout the Kramer/NYT article with one of my favorites explaining that the Russian tracks still need to be upgraded for high-speed trains:
It was like driving a new Porsche over a rutted road.
I think it’s revealing that while both reporters close with an anecdote, Kramer draws from the actual trip:
On the test run, over a stretch of the St. Petersburg-Moscow track, a birch forest blurred outside the window as the train revved. In one village, an old woman in a kerchief stopped in her tracks and pointed in surprise as the silver, rocket-shaped train sailed past at 150 miles an hour.
Reflecting on the two approaches, it strikes me as a bit weird that the Glader/Journal article included so little from the train ride. The issue could come down to timing.
Glader’s reporting didn’t appear until Oct. 21, a full month after Siemens’ jaunt through the Russian countryside and well after the NYT piece was published. I suppose it’s possible that the Journal determined that the “A-ride” story had been told, so decided instead to focus on the market opportunity for high-speed trains.
But if that’s the case, why go through the trouble and expense to fly Mr. Glader from New York to Russia to experience the train firsthand?
Perhaps Glader’s tweet a day after landing in Moscow sheds some light on the question:

After reading through a number of Glader’s stories and his tweet stream, I can see he’s resourceful and clever and knows how to tell a story.
But there’s no question Mr. Kramer has leveraged the knowledge that comes from calling Russia home and his own gift for storytelling to win this “Iron Reporter” episode.
I would be remiss if I didn’t also say kudos to the Siemens PR team for providing the type of access which enabled Kramer to discover so much rich content not in the public domain.
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Making Sure the Cobbler’s Kids Don’t Go Without Shoes
PR consultancies are notorious for not applying their craft to building their own brands.
I’d like to think we’re an exception to the rule.
Equally important, we strive to bring the art of storytelling to our own communications as well as our clients.
As a result, we’ve enjoyed attention in publications ranging from the New York Times to CFO Magazine to USA Today and one my favorite passages (related to conducting business in China):
“It took us a good two years to get our WOFE in place in China. The twists and turns to the finish line were Kafkaesque. As part of the application, they ask for three potential names for the WOFE. Of course, the government ends up selecting a completely different name (from what we submitted) that sounds like a dim sum restaurant. Fortunately, with the right connections behind the scenes we were able to secure the right name.”
Thanks to the rise of digital media, the corresponding demand for content opens the door to more opportunities for contributed pieces.
Toward this end, today’s BusinessWeek (of the digital variety) features my op-ed entitled, “Small Biz to Washington: About Those Promises…”.
I discussed the importance of storytelling in an op-ed using AIG’s contribution to the Washington Post as an example. I’m a big believer in keeping the narrative conversational and having fun with language which hopefully comes out in the BusinessWeek op-ed with phrases such as the following:
“President Obama campaigned on an I-Will-Help-Main-Street platform”
“… to borrow from Shakespeare, here’s the rub on the $15 billion package.”
“If we learned anything from the Troubled Asset Relief Program (TARP) last year - never a good sign when an acronym rhymes with carp - it’s that pumping large sums of money into the banks by itself is not the answer to the credit crunch.”
“If someone wants to take on the burger chains with yet another beef-between-bun venture I can appreciate taking a pass on funding.”
“… regain the black on the balance sheet.”
I wanted to work in “Brother can you spare a dime” but decided it fell under the category of “cheap parlor tricks” so took a pass.
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The Quickest Way to a Dull Story: Jargon
The condemnation of jargon in news releases has gone on since the invention of the tool, with the latest salvo coming from Ben Worthen at The Journal.
This is a tough one.
You can articulate a rationale worthy of the Wiley College debate team, but a given company will still insist on inserting wonderful phrases like “the agile solutions-oriented enterprise” or “the cutting-edge SCSI appliance drive.”
On the other hand, there’s no excuse for allowing jargon to impede the storytelling process (unless your gift for narrative rivals Tom Clancy).
Jargon weighs down the telling of a story.
Jargon smothers the drama of story.
Jargon bores people.
BTW, it’s not just the tech industry that suffers the slings and arrows of jargon. Every industry ranging from transportation to medical to biotech creates its own esoteric language for those on the inside.
I suppose that last point gets to the issue.
When communicating to those on the outside, the jargon loses its meaning.
I think one of the best storytellers, whether in print or on video, is David Pogue from The New York Times.
In a Ragan interview earlier in the year, Pogue made the point that having to wade through a bunch of fluff turns him off quickly.

On the other end of the spectrum, he shared the following example of a pitch that kick-started the storytellling process and ended up as a column:
“One guy said, ‘David, my client sells a laptop that can be dropped from six feet, get dunked in water and survive in 300-degree heat. Let me know if you’re interested.’
“How can I not be interested?”
Good drama in a succinct and conversational 29 words.
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If A Picture Is Worth A Thousand Words, What’s The “Value” Of Video?
When YouTube debuted, I remember thinking what’s all the fuss?
You obviously don’t want me reading tarot cards at the local county fair.
Universal McCann’s study on social media on video traction shows that more than 80 percent of Internet users watch video online:

With that said, I don’t know if anyone predicted that video would transcend the short-term gratification of youth and become a mainstay of business communications. Virtually every media product – from The New Yorker to The New York Times to EE Times – now showcases video.
The state of video creation today reminds me of the early days of desktop publishing when PostScript and the laser printer essentially put the tools of the designer, typographer and printing press at the disposal of the masses.
Not a pretty picture.
You see the same dynamic with business videos as everyone jumps on the bandwagon.
Like the early days of desktop publishing, most people don’t have basic video skills much less the ability to tell a story through video.
Back to EE Times (targets an engineering audience), take a quick look at a recent video in which the reporter Mark LaPedus interviews an executive from Global Unichip Corp.
I venture to say the only people who watched all 399 “scintillating” seconds were Global Unichip employees.
I know LaPedus, and he’s a damn good reporter. No doubt the powers that be at EE Times have charged their reporters with creating videos but have neglected that one small detail called training.
On the positive side, compelling videos in the business realm are finding their way to various media platforms. And thanks to increasing demand, there’s a huge opportunity for those who can package a compelling yarn on video.
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