Ishmael's Corner ~ Storytelling Techniques For Business Communications

A Modern Pipeline Story Comes to Life in The Wall Street Journal

Pipeline Story-Wall Street Journal

The Wall Street Journal nails the story “Huge Pipeline Delivers Bonanza to Towns on Route.”

What makes it compelling?

Let’s start with timing.

After slaving on this 1,679-mile wonder, the last leg is now being laid and welded. The end is literally in sight.

With a helping hand from REX’s PR department, Journal writer Ann Davis offers ample quantification:

Side note: Can you imagine? I can’t even get my neighbors to trim their avocado tree hanging over our front yard.

I’ve evangelized the power of the anecdote, which Ms. Davis showcases throughout the piece starting with misplaced varmints:

“To avoid disturbing the endangered Indiana bat, crews in Ohio had to clear trees in the dark and in warm weather when bats wouldn’t roost. Biologists monitored their every move.”

Nice touch bringing in the binocular brigade for a little tension.

But the best anecdote comes from the periphery:

Dry cleaners are starching uniforms for welders so sparks will bounce off their clothes and not burn holes.

Good imagery. I’m guessing the heavy starch box gets the checkmark.

And rather than shackle the pipeline with esoteric nomenclature, the good folks from Kinder Morgan Energy Partners dubbed the pipeline REX. Even I get the double entendre to the land of oil and gas, TEX.

Aside from a few pesky analysts questioning Kinder’s financial return, this is a feel-good story that delivers.

Kinder’s president of natural-gas pipelines and COO Steven Kean sums up the undertaking with the Zen-ish reflection:

“Everybody really needed the pipe. The question was: Who was going to build it?”

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