Tag: humanizing companies

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Donut Drama, Brand Disconnect And Interrogating A Virtual Assistant

Here’s my second “Grab Bag,” pulling together a few vignettes that caught my attention. Donut Drama I’m a huge fan of The New York Times Dining section that appears every Wednesday. How much drama can be found among a bunch of glazed donuts? Actually, quite a bit if you’re Pete Wells observing the action at …more