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Smart People Fail at Evaluating Online Sources

Nieman Lab published an article last week, “Even Smart People Are Shockingly Bad at Analyzing Sources Online,” that lives up to the headline. In one exercise, those in the study — a mix of fact checkers, historians and students — were asked to compare two websites and make a judgment call on the one they …more

Reflections on the Agency’s 30-year Anniversary

We will celebrate the Agency’s 30-year anniversary tomorrow. Alumni are flying in from New York and Tokyo and places in between. The two clients who generated that thing called revenue when we opened our doors in 1987 will be there. Current staff are ready to get this party started. We’ll see so many people who …more

Where the Hell is PR on The New York Times Careers Chart?

The New York Times published a feature, “Old Skills, New Career,” on Friday that examines the question on everyone’s mind, perhaps with the exception of stand-up comics and UFC fighters. . . The story paints a gloomy picture for those with skills projected to lose the battle against computerized brethren: “Even if workers want to …more

One Action That Automatically Makes You a Better Listener

I recognize the value of multi-tasking. In today’s business environment, the staccato nature of incoming requests requires one to toggle back and forth across many tasks at once. Maybe the Boy Scouts should offer a merit badge for handling Facebook, Snapchat and Instagram while cooking freeze-dried mashed potatoes. Yet, one of the inevitable downsides of …more

CliffsNotes on the Silicon Valley Index

The Silicon Valley Index from Joint Venture Silicon Valley leaves no byte unturned. For those who don’t have the time to wade through 100 action-packed pages, I offer the CliffsNotes, filtered by 25+ years of living in Silicon Valley. Silicon Valley is Larger Than Rhode Island Taking in Santa Clara and San Mateo counties, Fremont, …more

The “Secret Sauce” in Silicon Valley Isn’t American.

The United States houses roughly 5 percent of the world’s population. It stands to reason that many ideas for recasting technology to improve our daily lives and business operations will come from those born outside the U.S. That’s why the hoopla around President Trump’s immigration policy is so threatening to Silicon Valley. I’m surprised his …more

Lost in Translation, McKinsey on Agency Relationships and PR is a Tough Biz

The grab bag returns for the first time in 2017. Why the hiatus? Playing homage to the Google algorithm, I’ve been consciously avoiding shorter blog posts or what some term “stubs.” Yet, I continue to come across shards of content that either amuse, surprise or teach. As individual content, they don’t necessarily frame a post. …more

What Type of Ad is Most Trusted by Internet Users?

If the intended audience doesn’t trust the format of the ad, the actual content has no chance. We know that the rise of digital consumption has brought advertising along for the ride. In fact, projections call for the digital ad spend to surpass TV advertising dollars for the first time this year. So back to …more

Proving That Life is Stranger Than Fiction in the Communications Sphere

  You can’t make this stuff up. Raking through my storytelling and PR posts, I’ve curated a list of seven “life is stranger than fiction” moments. 1. Media Squeeze — and Watermelon Explosion — Described by the NY Times Presents an Opportunity for PR BuzzFeed proved what everyone has always believed in theory. If you stretch …more