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Nailing Your Sales Proposition

It doesn’t matter whether you sell pizza, cars or solid state memory chips, every company grapples with the question: why should the customer buy me over competitors? Few companies try to compete on price, and even those that do are careful in how they play the low-price card. The next time you’re at Costco or …more

The Blending of Journalism and Paid Content

Should publications try to fool the reader? The obvious answer is no, but perhaps a more nuanced view should rule the day. Maybe it’s OK — dare I say helpful — to fool the reader, if by doing so, the publication serves up information that the reader cares about. I raise the issue after stumbling …more

The Branding of the NBA and the Golden State Warriors in China

David Stern, who ruled the NBA as commissioner for 30 years before stepping down in 2014, deserves credit for making the long-term commitment to building the NBA’s brand in China. The arrival of Yao Ming certainly spiked interest as did Linsanity — yes I know while Jeremy Lin’s heritage is Taiwanese, he still impacted perception …more

When Price is the No. 1 Criterion in Selecting a Communications Consultancy

Whether you’re buying soft-serve yogurt, a car or communication services, everyone wants value. After walking through the doors of the Willow Glen Creamery multiple times, I still calculate the per-ounce price for a mini vs. small vs. medium size to ascertain the best value. Yet, the per-unit price shouldn’t be the primary driver behind the …more

Sometimes Backlash to a Brand Deviating from the Status Quo Has a Happy Ending.

Sometimes not. Twitter is testing the concept of longer tweets, allowing a chosen few to access up to 280 characters. A blog post from a Twitter product manager explained the radical thinking: “We want every person around the world to easily express themselves on Twitter, so we’re doing something new: we’re going to try out …more

President Trump Plans to Replace the Statue of Liberty

White House insiders have confirmed that President Trump plans to replace the Statue of Liberty with one of himself. This was his fallback plan after his quest to join Roosevelt, Jefferson, Lincoln and Washington on Mt. Rushmore proved tougher than it looked. Apparently, President Trump thought the faces on Mt. Rushmore were sculpted out of …more

Eleven Words to Reduce Politics in Your Organization

Today’s guest post comes from Dave Kellogg who participates in the madness called Silicon Valley from a variety of perches. I met Dave when he was CEO of a software startup called MarkLogic, periodically lunching at the San Carlos Airport café where we hatched plans to get the world to care about unstructured data. While …more

When PR Becomes the Hammer

The vast majority of companies invest in public relations to raise their public profiles — and with a little luck, fortify the corporate brand. Then, there are the situations in which PR becomes a blunt instrument in a public spat, and the objective becomes exerting as much pain on your opponent as possible. That’s what …more