Today marks the day, the 10-year anniversary of Ishmael’s Corner. In the spirit of taking a step back, I reached out to a mix of individuals I respect for their perspectives on that elixir for communications we call storytelling. The backgrounds vary from journalists to storytelling gurus to authors and everything in between. As …more
Back in 2012 I posted plans to evolve the blog which included: And I recognize the “look and feel” of the blog desperately needs help, another action on the 2012 to-do list. Didn’t happen. This exchange with Marsha Collier surfaced in 2013: I’ve had friends tell me that once I bulldoze the wretched “look and feel” …more
Have you ever noticed that the more famous a person becomes, the less accessible he or she becomes? Marsha Collier is an exception to this theorem (and I thought I would never use my high school algebra). As a leading expert on customer service, small-biz guru and best-selling author, she still lends a helping hand …more
