Tag: open letter to customers

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Open Letter to Toyota Customers Hits Pothole

You know the Toyota debacle has reached a new low when it snares Steve Wozniak. And Woz’s issue isn’t even with the sticking gas pedal (the darn cruise control was malfunctioning). I think it’s fair to say the timing for this celebrity endorsement isn’t ideal. To ensure the “we-care” message reaches the masses, Toyota crafted …more