ishmaels corner

Archive: October 2019

MENU

“Lou, You Know What Your Problem Is?”

Years ago we resigned a big brand account in the consumer electronics space. I think the statute of limitations has run out, 10+ years, so I can share the name. You’ve probably heard of them. Sony. At the time we supported their consumer electronics business in the U.S. handling their video camcorders, cameras and laptops. …more

“Thought Leadership” vs “Thought Followship”

Commenting on an industry issue by itself does not constitute thought leadership. It’s simply a comment on an industry issue. Before going further, I should acknowledge that this remark still has value. If the executive’s comment gains traction in social channels or appears in a publication, that helps to raise the visibility of the company, …more

This is How You Course Correct a Media Story That Misses the Mark

Correcting a statistic in a media story is easy. If a company reduces its workforce by 100, but the journalist accidentally added a zero so the number reads 1,000, you reach out to the publication and they run a correction. Unfortunately, inaccuracies in media stories are often not so black and white. Context, nuance, history, …more

Testing One, Two, Three … Now Let’s Talk Storytelling Techniques

In the spirit of experimentation in communications, our London team has geeked out a podcast studio. I made the guest list when I was in town last month — I’d like to think my title had nothing to do with this honor — to discuss storytelling and specifically our Periodic Table of Storytelling. The photo …more

Law Enforcement Agencies Bring Levity to Their Storytelling

I believe levity is the killer app in business storytelling. Levity lifts the narrative, especially in the B2B tech world where inserting an action verb is considered a win. For the B2B tech companies who say this is too hard, too risky, check out the use of levity by law enforcement agencies, starting with last …more