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Mental Health in the Communications Industry

Last week signaled “World Mental Health Day.” We know mental health is an issue in the communications industry. The PRCA just released a study that showed 48% of PR practitioners in Asia say they’re “going through a particularly stressful period in life right now, and more than a third say the pandemic has worsened their …more

Why Should We Care About Easing the Pain Point of Two Competitors?

Two recent hires asked if they could push out their start dates by a week. They explained that a three-week notice period would be a huge help with their current employers. We needed both of these individuals yesterday. Why should we care about easing the pain of two competitors? Yet, we agreed to the extra …more

Does Tesla Really Need a PR Function?

After touching on this question in my newsletter, I decided the topic deserves a deeper dive. First, some stage setting. Electrek broke the news on Oct. 6 that Tesla eliminated its internal PR team: “If you’re a reporter who isn’t getting a response from Tesla, don’t take it personally, because it’s due to the automaker …more

The Downside of Experience in Leadership

We tend to correlate experience with stronger leadership. The common Steve Jobs narrative swings from impetuous youth to lessons learned. It stands to reason that people who have been tested when things didn’t go according to plan expand their leadership game. Yet, there’s a downside to experience when it comes to leadership. We can gain …more

Clorox Whiffs On Conversational Language

I will get to Clorox in a minute. Allow me to set the stage. President Trump set a new bar for weirdness (polite way of saying “stupidity”) during last Thursday’s White House briefing on the novel coronavirus suggesting people grab a mug of their favorite disinfectant to fight the pandemic. His words: “I see the …more

China Borrows from Trump Playbook, Fanning the Flames of Xenophobia

President Trump referred to COVID-19 as a “foreign virus” during his Oval Office speech last month. Soon after, that phrase gave way to the “China virus” triggering a spike of racism directed at Chinese Americans. Of course, Trump enjoys race baiting. It’s good TV. Most Americans don’t realize – or perhaps don’t care – that …more

Should Publications Try to Fool the Reader?

The obvious answer is no, but perhaps a more nuanced view should rule the day. Maybe it’s OK — dare I say helpful — to fool the reader, if by doing so, the publication serves up information that the reader cares about. I raise the issue after stumbling across sponsored content on UC Davis’ approach …more