There. I’ve said it. You can officially classify me as a heretic. My viewpoint started to form in 1983 when I landed my first job at a PR agency. Shortly after, the big boss decided I was ready to support our client Philips at COMDEX — THE computer show at the time (eventually bulldozed by …more
I first touted the virtues of the “word visual” in 2014. For those not familiar with this technique, the idea is to use the words (or typography) to drive the action while minimizing the need for design expertise. The image above borrowing the Soup Nazi from Seinfeld falls in the “word visual” category. Most “word …more
I’m not a big of fan of research on journalists. The studies always “reveal” the same core points: Don’t mass blast email pitches to journalists. Offer a point of view, not vanilla commentary. Stop foisting non-disclosure agreements on us. Read the room (understand the journalist’s readership). Corporate speak dulls the senses. There should be …more
Particularly in Silicon Valley where most executives started their careers on the engineering side. Coming from a technical orientation, they tend to think of anecdotes as inconsequential and yes, a bit fluffy. Yet, the science suggests that PR should be sourcing anecdotal content as part of media outreach. We leaned on a couple interns to …more
The concept of “storytelling” has been trending in the communications industry for years. Virtually every communications consultancy touts its storytelling expertise short of saying: “Hey mister, step into our tent and see how storytelling can change your life.” There’s just one not-so-little detail that no one talks about. When it comes to business communications, storytelling …more
This headline serves as our mantra for 2019. Every company, even those who fancy “math is fun” buttons, has something interesting to share with the outside world. But these stories rarely sit on a desk with a label that reads “good story with killer anecdote inside.” Instead, it’s up to us as communicators to poke …more
Confession time. Wheel in the single light bulb recreating a scene from “Deutschland 83.” Let’s add an interrogator to left of the bulb who is gifted in non-verbal communications. OK, I’m ready. I had never voted in a public election — casting my ballot to get Stanley Telson elected as our fifth grade homeroom rep …more
I recently made an online purchase from Canterbury of New Zealand which makes great stuff even if you don’t play rugby (I don’t). After placing the order, I realized I had forgotten to plug in the discount coupon. I went back to the site and figured I would take a shot with the online …more
That’s the question posed by friend and colleague Peter Lewis after asking him to share his perspective on the state of storytelling to mark my blog hitting the big one-oh. Before jumping into the answer, a few back stories (naturally). I’ve known Pete for some time, going back to his days laying the groundwork for …more
