Tag: business communication

MENU

Best Storytelling Posts for the First Half of 2018

I’m tardy in pulling together a curated list of the best posts in H1 of this year. I suppose the big one-oh distracted me. As always, I start with the caveat that these posts don’t necessarily represent the most popular posts — the ones that got most clicks. It’s me, not the Google Analytics dashboard, …more

Will the Communications Industry Change Because of President Trump?

Before addressing the question, let’s consider the high-level objectives of the typical communications campaign. Increase awareness, often in the form of media coverage. Strive to fortify the brand. Of course, the ultimate goal is to win people over to your way of thinking so they “buy.” By this definition, Trump’s unconventional approach to communications has …more

Building the Habit of Business Storytelling

Many business professionals today accept storytelling as an effective means for communicating … in theory. Whether they actually embrace the act is a different story (retaining my reputation for bad puns). Of course, many books promise to recast you with Ira Glass’s gift for narrative and Jimmy Kimmel’s wit. I wrote about one such a …more

Bad News Should Not Come Packaged as a 1,111-word Letter to Employees

Unfortunately, that’s how Stephen Elop, EVP over Microsoft’s Devices & Services business unit, communicated  the company’s decision to reduce its workforce by 12,500 people (or 18,000, depending on who we believe). I don’t expect Mr. Elop to be a skilled communicator, much less command writing expertise. And I appreciate that a letter such as this one …more

The Next Best Thing to “Failure” in Business Storytelling

Virtually every great story encompasses failure or at least a crisis. Apple flirted with bankruptcy. J.K. Rowling lived on welfare before Harry Potter came to the rescue. Everyone told Freddie Patek he was too short to play professional baseball (naturally a favorite). As Fortune Journalist Patricia Sellers noted in discussing storytelling in business, “If failure …more

How UK Wired Sifted Through 250+ Pitches for Storytelling Gold

The Wired franchise has a gift for finding the fresh narrative in complexity. Even under Condé Nast with a nod toward mainstream, the property remains true to the Alpha Geek. When the UK Wired sent out the following ProfNet, I assumed they would get crushed with pitches. I am editing a special edition of Wired, …more