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The Best Storytelling Posts for the First Half of 2016 (Part II)

The heck with big data, analytics and science. Subjectivity rules in selecting the top 10 posts from the first half of the year. Tuesday’s post captured half of the list. Here’s the second half. 6. Media Squeeze — and Watermelon Explosion — Described by the NY Times Presents an Opportunity for PR The New York Times …more

The Best Storytelling Posts for the First Half of 2016 (Part I)

I’m with the seagull. As my Mom will attest, I wasn’t big on rules. Since starting the blog back in 2008, I’ve strived to offer perspectives that you won’t find in the Communications 101 handbook. This is the time of year when I reflect, calling  out what I consider to be the 10 best posts …more

The “F Word” in Storytelling and Business

Failure. Point to a movie or a book that captivates, and I’ll show you failure. Shrek. Absolutely. Something more high-brow, like the best-selling novel “A Little Life.” Again, failure underpins the story. For it’s the failure — something going horribly awry, the more pain the better — that creates the tension in a story. As …more

Time Machine Takes Us Back to When The New York Times Launched a Website

Earlier this year, The New York Times celebrated the 20-year anniversary of its website. My Tuesday post shared a back story leading up to the site’s launch, compliments of Pete Lewis who was the paper’s foreign correspondent for cyberspace  at the time. Today, we look at the actual words from Jan. 22, 1996 (my takes …more

Did Apple’s “Customer Letter” Work in Defending Civil Liberties?

In one corner we have the biggest, baddest and most valuable company on the planet, Apple. In the opposite corner sits the U.S. government getting more ornery by the minute. As you know by now, the government has asked Apple to unlock a phone used by a terrorist in San Bernardino. Apple has refused, believing …more

Business Insider Is OK with Flawed Dot-connecting in the Name of Click Bait

People gravitate toward extremes. Extremes make for interesting reads, which is why the media devotes so much energy to skyrocketing darlings and train wrecks. Of course, the best story is the skyrocketing darling that becomes a train wreck. Meet Theranos. The media spent months building up the startup as the best thing since sliced rye.Then, …more

Micro Moments in Brand Building: The Good, the Bad and the Unattractive

Companies underestimate the power of micro moments in brand building. As the world and specifically business communications increasingly tilt toward the digital sphere, . This holds true for all companies, whether B2B or consumer. Starting with “the bad and unattractive,” an interaction with LinkedIn last week reminded me of this point. I think I’m on …more