I recently made an online purchase from Canterbury of New Zealand which makes great stuff even if you don’t play rugby (I don’t). After placing the order, I realized I had forgotten to plug in the discount coupon. I went back to the site and figured I would take a shot with the online …more
As a student of business writing, I don’t turn to obituaries for inspiration (probably a good thing). The typical obit adheres to a formula that goes something like this: He or she passed away Source of fame Key achievements Surviving family There’s a reason that newspapers assign the “obit beat” to newly hired college grads. …more
The countdown continues. On Monday, I published the first half of the best posts of 2017. The rest of the list follows. 6. Trump’s Job Description for Press Secretary: Make Communications Great Again Given President Trump’s penchant for throwing Sean Spicer under the bus during his tenure as press secretary, I took the …more
I shared half of my top posts for the first half of 2017 last week. Here’s the second half, starting with the star of today’s reality TV shows, President Trump. . . 6. Trump’s Job Description for Press Secretary: Make Communications Great Again Given how many times President Trump has thrown Sean Spicer under the bus, …more
Since conducting our first storytelling workshop in 2011, the honing of the material has been a never-ending process. To this point, we’ve considered the methodology as our intellectual property. It was part of how we differentiated the Agency, an approach to developing content that recognized that given a choice between dull or interesting, human beings will gravitate …more
I don’t smoke. I rarely drink more than two Old Fashioneds at a sitting. If I have a weakness, it’s called WG Yogurt. Their root beer yogurt deserves a Michelin star — “creamy with hints of cherry tree bark.” What does this have to do with business writing? During my last stop at WG Yogurt, …more
If there were ever a year that proved life is better than fiction, it was 2016. As always, subjectivity rules my curation of the best posts of the year. In fact, the most popular post of the year, “Fresh Take on Influence in the Tech Industry” — thank you, Kara Swisher, for that one tweet …more
As a student of business writing, I don’t turn to obituaries for inspiration (probably a good thing). The typical obit adheres to a formula that goes something like this: He or she passed away Source of fame Key achievements Surviving family There’s a reason that newspapers assign the “obit beat” to newly hired college grads. …more
In one corner we have the biggest, baddest and most valuable company on the planet, Apple. In the opposite corner sits the U.S. government getting more ornery by the minute. As you know by now, the government has asked Apple to unlock a phone used by a terrorist in San Bernardino. Apple has refused, believing …more
