When people talk about improving global PR, the discussion typically gravitates toward infrastructure or titles. But these are supporting pieces. At the core, the most important factor in the success or failure of an international PR campaign comes down to mentality. Two basic questions go a long way toward revealing the presence of a global …more
You might have seen the news earlier this month that we promoted Maureen Tseng to oversee our Southeast Asia operation from our hub in Singapore. We hired our first employee in Asia on April 17, 1997. That person was Maureen. The photo above depicts her and our Singapore team during the early days when we …more
When people talk about improving global PR, the discussion typically gravitates toward infrastructure or titles. But these are supporting pieces. At the core, the most important factor in the success or failure of an international PR campaign comes down to mentality. Two basic questions go a long way toward revealing the presence of a global …more
Vince Lombardi, the famous football coach for the Green Bay Packers, had a saying, “When the going gets tough, the tough get going.” So it’s been for international companies this year as the pandemic and a volatile political climate force executives to navigate a communications environment unlike any in history. One topic that’s worth putting …more
The two agencies pen literally thousands of news releases for their clients each year, many addressing M&A. How tough can it be to apply this expertise to their own announcement? Of course, what the news release states doesn’t necessarily align with reality. As a public service, I’ve addressed the news release distributed over Business Wire …more
If it weren’t for our international offices, the business of communications wouldn’t be nearly as interesting. After 100-plus trips overseas since 1994, my senses still go on red alert when I’m boarding that United flight at SFO headed to Asia or Europe (no jokes about correlating the “red alert” to how United treats customers). But …more
HP’s decision to cut along the dotted line and create two companies signals the end of an era. We supported HP’s communications efforts from 1988 to 2002 when the Compaq merger resulted in a game of musical chairs with the PR agencies … and left us standing. To this day, the experience rates as one …more
At its core, global PR isn’t about infrastructure or titles. The most important factor in the success or failure of an international PR campaign comes down to mentality. Two basic questions go a long way toward revealing the presence of a global mentality: Do the account team members collaborate in a way that leverages content …more
The best global brands recognize that their communications must be tailored to the local markets. Last year two of our account folks in our Japan office penned a post that examined how Sony created two different videos for the same camera, one for the U.S. market and the other for the Japanese market. Today, Jiyoung …more
