Is there a task more mundane than doing laundry? It is the ultimate in dullsville. Yet, a podcast by Malcolm Gladwell called “Laundry Done Right” shows that indeed . I first wrote about Gladwell in 2009 when he told a David vs. Goliath type story that used a 12-year-old girls basketball team as the frame. …more
Particularly in Silicon Valley where most executives started their careers on the engineering side. Coming from a technical orientation, they tend to think of anecdotes as inconsequential and yes, a bit fluffy. Yet, the science suggests that PR should be sourcing anecdotal content as part of media outreach. We leaned on a couple interns to …more
The grab-bag post returns for the first time in 2019. As a refresher, I invented the grab bag as a forum to share three shards on business communications that otherwise couldn’t stand on their own. Here goes. Who Will Get the Books? Fashion icon Karl Lagerfeld died last month. According to Le Figaro, the …more
As a student of business writing, I don’t turn to obituaries for inspiration (probably a good thing). The typical obit adheres to a formula that goes something like this: He or she passed away Source of fame Key achievements Surviving family There’s a reason that newspapers assign the “obit beat” to newly hired college grads. …more
I’ve been collecting potential fodder for a grab bag post for over five months. Now, I have too many possibilities. Here come three vignettes pulled out of the hat. How The Economist Symbolizes Global As business storytelling goes, The Economist lands in my top five. This is a publication that adores the back …more
As President Trump continues to use the “fake news” mantra to whip the masses into a frenzy, it causes one to wonder what publications people do trust. The University of Missouri set out to answer that question based on a survey of over 8,000 consumers. Before jumping to the results, it’s worth noting that respondents …more
The grab bag returns for the second time this year. Three micro takes coming at you — Who vs. Whom vs. That Frank Bruni’s beautifully crafted essay in The New York Times laments the sloppiness in language that has seen “that” become a synonym for “who” and “whom”: “This bit of wreckage particularly bothered …more
As a student of business writing, I don’t turn to obituaries for inspiration (probably a good thing). The typical obit adheres to a formula that goes something like this: He or she passed away Source of fame Key achievements Surviving family There’s a reason that newspapers assign the “obit beat” to newly hired college grads. …more
I’m a big fan of The Economist. The writers have perfected storytelling for a business audience. Of course, the writers toil in relative obscurity with a no-byline policy that leaves readers to wonder “Who the hell wrote that piece?” So I can’t tell you who penned the masterpiece called “A Different Game,” addressing data storage …more
