Tag: storytelling techniques


10 B2B Companies Who Don’t Waste the Precious Online Real Estate, “About Us.”

Every company website features an “About Us” section. Sometimes, it goes by a different name. Our Story. Corporate Overview. Company Info. Etc. Nomenclature aside, all strive to give the visitor a look inside the company, explaining its business, its values and what makes it tick. Naturally, it hopes to make a positive impression. Better yet, …more

Five Storytelling Techniques to Give Business Communications Liftoff

Storytelling is the new “black” when it comes to business communications. To understand the plight of storytelling, consider the chart put together by our crack research group using Factiva to search on the number of articles containing the word “storytelling” in general and business publications.The data doesn’t exactly quantify the communications profession embracing storytelling. Still, …more

Sifting Through Journalists’ Gripes and Grumbles for PR Lessons

Since I embarked on my PR adventure in 1983, everything has changed. Except one dynamic. Journalists griped about PR folks back in 1983, and they’re still griping today. To be objective, the bad behavior of a select few cultivates “the slings and arrows of outrageous fortune” (yes, I did take away a few more morsels …more

Visualizing Contrast, Medium as a Social Platform and Eroding Attention Spans

The grab bag returns with three random tidbits that squeeze under the communications umbrella. Here goes. Contrast as a Storytelling Technique Of all the storytelling techniques that lift business communications, contrast is one of the easiest to implement. Old Way vs. New Way With vs. Without LeBron vs. Steph (for the NBA fans) And the …more

A Surprising Lesson from GE on B2B Branding

In preparation for our storytelling workshops, we request that participants complete some light homework. We often ask them what B2B company does a particularly good job in building its brand and public profile. With rare exception, GE wins this unaided awareness test. In a “cement mixer” with thousands of B2B companies, what is GE doing …more

Reverse-engineering the Storytelling in a New York Times Feature

As a PR nerd, when I read a story in a publication that vacuums my attention, two questions immediately come to mind: Was PR the catalyst for the article? What storytelling techniques carry the narrative? Such is the process I went through with the NYT piece, “A Chinese Billionaire Spinning Research into Investment Gold.” As …more

A Not-so-obvious Part to “Every Company is a Media Company”

Thanks to the wonders of Internet and WordPress, any company can rationalize the cost of digital publishing. What’s more, Google’s decision to communicate the dialing down of activities in China on its corporate blog gave street cred to owned media. Since Google’s act on January 12, 2005, organizations of all shapes and sizes have become …more

Lee Kuan Yew, His Communication Skills Also Defied Convention

  Since Lee Kuan Yew’s passing, every media outlet in the free and not-so-free world has chronicled his accomplishments. If you haven’t spent time in Southeast Asia, it’s hard to appreciate the “miracle” of transforming this speck of geography into a world-class economy. It’s not quite Moses parting the Red Sea, but it’s close. I …more

Should HR Be Telling Stories?

I’m not referring to fiction or fabrication. The question relates to the role of storytelling techniques in the HR function. The question also happened to be the thrust of my talk at the Alexander Mann Solutions (AMS) conference last week in Hong Kong. It turns out that one can make an argument for HR more …more