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Storytelling Through a Business Prism

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Watching Kindness in Action

This has nothing to do with communications. Then again, it has everything to do with communications. Let me set the stage. My wife and I invited our two sons, daughter-in-law and grandkids over for a BBQ last Saturday thinking spring had arrived (not quite). After shopping for burgers, buns, condiments, etc., we decided to make …more

The Secret Sauce Behind Our Global Offering

Every global communications consultancy touts collaboration. Of course they do. If a prospective client is going to engage with a PR firm for support across multiple markets, it expects the account team members to play nice with each other regardless of location. PR consultancies have nailed this message. The reality is most PR agencies aren’t …more

A Communications Train Wreck for the Ages

  I collect examples of dreadful communications. Every large company at some point drives off the communications road of common sense and ends up as a piñata on social media. When United Airlines baggage handlers “mishandled” a guitar back in 2008 and United refused to reimburse the passenger, the company had no clue that the …more

Advertising Gets This Storytelling Stuff

  Human beings gravitate to “train wrecks.” How else can you explain the popularity of “Breaking Bad”? Or people flocking to watch “Shrek”? Even though advertising has limited real estate — often 60 seconds of video or one static print page — the discipline finds a way to set the stage, surface the “bad stuff” …more

“Redeploying” MWC 2020 Branded Merchandise To Help Others

By Chris Owen, Director UK Well that escalated. Mark and I were talking on Tuesday about Mobile World Congress (MWC) and — at that moment in time — the ever-increasing numbers of companies pulling their attendance at the show due to coronavirus (a number of companies that has now reached “all of them”, of course). …more

For Those Who Gravitate to Words and Storytelling

    I came across author and illustrator Ella Frances Sanders in 2015 after she published her first book, “Lost in Translation.” She has a gift for marrying words and visuals, like the one above. To probe the “how,” she agreed to an interview which covered topics ranging from Bill Murray and the Yiddish word …more

You Don’t Need to Be Hemingway to Bring Storytelling to Business Communications

The concept of “storytelling” has been trending in the communications industry for years. Virtually every communications consultancy touts its storytelling expertise short of saying: “Hey mister, step into our tent and see how storytelling can change your life.” There’s just one not-so-little detail that no one talks about. When it comes to business communications, storytelling …more

A “Life is Better Than Fiction” Communications from Silicon Valley

I’ve lamented the lack of storytelling in job descriptions, with everyone seemingly depending on the same HR 101 handbook. I’ve also showcased killer job descriptions like this one from Medium. Now comes a job description on LinkedIn like none other (h/t to Burghardt Tenderich for the flag). The creator was determined to leave nothing to …more

Don’t Confuse Real-Time Marketing with Improv Marketing

What do you remember about the 2013 Super Bowl? Unless you’re a fan of the Baltimore Ravens or the San Francisco 49ers, your overriding memory is the blackout, when someone pulled the plug at the Superdome for 34 minutes. And if you work under the marketing umbrella, you admired the nimbleness of Oreo Cookie to …more